Archive for Roger

How to track Email Messages with Office 365 Mail Trace

When troubleshooting email delivery problems, Office 365 provides a tool – Mail Trace, to analyze and fix the problem. The Exchange Online message trace tool allows you to track specific messages sent in the last 90 days from the current date. To track your email message or to troubleshoot email delivery, follow the following steps:- Sign […]

How to create an inbox rule in Office 365 Outlook

To create inbox rules that can automatically manage your messages as you receive them, follow these steps:- From the Outlook app, select the gear icon (settings) in the upper-right corner of the screen and select “Mail”. Options window appears on your desktop. In the Options screen, expand “Mail” -> “Automatic processing“, and select “Inbox and sweep […]

Disable Automatic Email Forwarding in Office 365

1.If you want to stop automatic email forwarding in Microsoft Office 365, then go to office365.com and login with your credentials. 2.Go to ‘Settings’ from the top right navigation bar and then click on ‘Mail’ . 3. From the menu, expand “Accounts” and select ‘Forwarding’. 4. In the Forwarding dialog box, Start forwarding  (specify the email […]

How we can connect other accounts in Office 365

1.We can connect other email accounts with ‘Office 365’ account. For this, first login with your office 365 account as shown in the image. 2.Then Go to ‘Settings’ from the top right. 3.Under Settings, click on ‘Mail’. 4. Under “Mail”, expand ‘Accounts’ and then select ‘Connected accounts’ as shown in the image below. 5. “Connected accounts” option will […]

Managing Conversations in Office 365

Conversations feature in Microsoft Office 365 allows user to easily group all emails with the same ‘Subject’. You can easily manage “conversations” from your Office 365 profile. Follow these steps on how to view “conversations” in your inbox. Login with your ‘Office 365’ account credentials. 2.Go to ‘Settings’ from the right top navigation bar and then […]

How to Remove User Profile from Office 365

1.To delete  profile of one or more Office 365 user accounts, login with your office 365 account login credentials, and proceed as follows. Click the ‘App launcher’ icon, and then click ‘Admin’ as shown in the image below: 3.Go to ‘Admin’ from left navigation bar and select ‘SharePoint’ from the list of options. 4.In “SharePoint admin […]

Managing contacts with People app in Microsoft Office 365

Sign into Microsoft Office 365. From the App Launcher, click on “People”. A screen will appear, similar to the screenshot below. You can manage your contacts here. Let’s start by adding new contact. Click on “New”, as shown in the image. Now, fill required information for your contact in the dialog box like name, email […]

Create and Open a Shared Mailbox in Office 365

Shared mailboxes feature in Microsoft Office 365, enables a group of people to monitor and send email from a common email address. When a person in the group replies to a message sent to the shared mailbox, the email appears to be sent from the shared mailbox, not from any individual user. Follow these steps to create a […]

How to access shared mailbox in Outlook web in Office 365 portal

Shared mailboxes allow a group of users to view, send email, and share a calendar from a common mailbox. If you want to access shared mailbox, you can use following steps: – Sign in to your account in Outlook Web and click on outlook onto the top. Click on the account name button on the top-right corner […]

How to create shared mailbox in Office 365

Log into your Microsoft Office 365 account. From the “App Launcher” in the top left corner, “Admin”. Open the “Exchange Admin Center” from the menu, as shown in the image below… In the “Exchange admin center“, click on “recipients” and select “shared” and click (+) for adding new shared mailbox. “New Shared Mailbox” window opens on your screen. Fill the […]

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