VoIP Phone System Feature – Caller ID

The Caller ID is an essential and common feature of every PBX. It is designed to enable a user to identify the source of an incoming call. When the Caller ID feature is in place, caller’s identity is displayed on the screen of the phone.

Just like incoming calls, a VoIP PBX can also be manually configured to display a specific number each time an outgoing call is made.

This call identification feature comes handy especially when you need to manage the display of your direct number while making outgoing calls. For instance, if a phone belongs to the sales department, the Caller ID in a PBX can be configured accordingly.

A person can even configure the Caller ID feature for displaying his or her number each time an outgoing call is made.