There are several ways to manage your USAA auto insurance account; by going to the website and signing in via the login form, or by using the iOS/Android mobile app (download links are at the top of the page). Features of the mobile app for insurance accounts include the ability to pay your bills from your smartphone, download/request a new insurance ID card, receive roadside assistance, as well as file claims. The instructions in the guides below details how to access your account from the website, from a mobile device, how to register a new account, what to do if you forgot your password, as well as how to report a claim online.

How to Log In

Step 1 – Start by clicking the ‘Login’ button at the top of this page to be taken to the main auto insurance page.

Step 2 – Click the ‘Log On’ link in the upper right corner of the page (seen in the image below, outlined in red).

Step 3 – Enter your ‘Online ID’ and password into the form that drops down, and then press ‘Log On.’

Note: You may be required to provide additional details in order to verify your identity. 

Forgot Password 

-Press ‘Password’ on the login form (as outlined in the screenshot).

-Once on the ‘Logon Recovery’ page, enter your online ID into the blank field and click ‘Next.’ There are two more steps to the password recovery process that must be completed (‘Reset Security’ and ‘Confirmation’).