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How to create public folder in Exchange Online in Microsoft Office 365.

An Exchange public folder can provide shared access to several people using Outlook Web App –  Web App for Exchange 2013, Outlook 2007, Outlook 2010, Outlook 2013, and Outlook for Mac.. It allows a group of users to view and send e-mails from a common mailbox. These users can also share common calendar. Users can store, organize and manage information among themselves.

  1. Log into your Office 365 account with Admin privileges. Click on “Admin” and select “Exchange”.office 365 1 admin exchange
  2. From the “Exchange admin center”, click on “Public folder” in the 365 2 public folder
  3. The resultant dialog box has 2 options -“public folders” and “public folder mailboxes”. Select “public folder mailboxes” to add the 365 3 public mailbox
  4. Press the “+” 365 4 select plus sign
  5. In the “new public folder mailbox” dialog box, enter the name for the public folder and click on “Save”.office 365 5 public folder name
  6. In “Exchange admin center” -> “public folder”, you will now see the newly created mailbox in the list of public folder mailboxes. Select “public folders” in the top 365 6 display public folder
  7. Click the plus sign and enter a name for the public folder. This is the name that will be visible in Outlook. You don’t have to enter anything in the Path field. Click on save 365 7 new public folder
  8. Now you will see the new public folder in the 365 8 display new public folder
  9. Now, Enable the mail settings by clicking the “Enable” from the lists in the right pane. Warning dialog box appear on the display screen. Click “Yes” button to 365 9 enable mail setting
  10. You can view “My Public Folder” enable in your desktop screen. Click on “Outlook” for opening Outlook 365 10 display enable folder
  11. When Office outlook 365 window appears on your screen, right click on Favorites and select add public 365 11 favorite public folder
  12. Choose the folder you want to add. Then click 365 12 select folder outlook
  13. Your Public folder is added. Now you can forward emails to your public 365 13 display outlook public folder


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