Challenge
The leadership team at the medical office was frustrated with their business operations, which were not running smoothly due to persistent technology challenges. Inefficiencies, slowness, and disruptions were impacting both staff productivity and patient care. Seeking a solution, the client reached out to a trusted business contact, who recommended DP Tech Group. Upon conducting a thorough audit of the office’s processes and technologies, DP Tech Group uncovered serious operational problems, including mismanaged internet services, unused mobile plans, and an unutilized cybersecurity solution—all of which were causing unnecessary costs and inefficiencies.
Solution
DP Tech Group stepped in and conducted a full review of the office’s operations and services. They identified opportunities to simplify processes, remove unnecessary expenses, and streamline the office’s technology setup. Through careful changes and better management, DP Tech Group helped the office save over $96,000 annually. Their approach not only reduced costs but also improved overall efficiency, making day-to-day operations smoother and more productive.
Results
- Cost Savings: Nearly $96,000 saved annually by canceling unused services and reducing eFax costs by over 90%.
- Operational Efficiency: Improved internet speeds, secure network configurations, and streamlined IT services boosted productivity and patient care.
- Vendor Consolidation: By managing all services under their Total IT Management Solution, DP Tech Group reduced vendor reliance, simplifying operations.
Conclusion
DP Tech Group’s comprehensive approach not only saved the medical office substantial costs but also ensured their technology infrastructure was aligned with their operational needs. The office now benefits from a more secure, efficient, and cost-effective system, allowing them to focus on patient care without technical distractions or excess expenses.
2198 Gladstone Ct. Suite A
Glendale Heights, IL. 60139
Call us – 630-372-0100
Glendale Heights, IL. 60139
Call us – 630-372-0100
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