WE STRIVE FOR QUALITY IN OUR PROCESSES!
We at DP Tech Group take quality very seriously. We strive to achieve 100% accuracy and include “99% accuracy or higher” clause in SLAs (Service Level Agreements) that we sign at the onset of each data entry project. So, any concerns about the quality of work should never discourage you from taking a free data entry service trial with us. Having gained 10+ years of hands-on experience in offering data entry services to hundreds of clients across the globe, we know how to ensure quality output, regardless of the volume, complexity, and the timeline.
Each time you outsource a data entry project to DP Tech Group, you can be assured of the fact that not just high-end software, but skilled QC teams too will double check the work completed by our data entry professionals.
How Data Entry Quality is checked at DP Tech Group?
In order to ensure data entry output’s compliance with our commitment to quality, we undertake the following steps:
- Double data entry i.e. two personnel work on the same job; both results are later compared by an advanced software to detect errors
- QC team carries out data field editing and validation for each project; automated error reports are also used – for instance, if the social security number entered in a table has eight characters, the software will generate an error, alerting the operator that there should be nine characters
- Manually verifying data entered by operators; it is done by trained operators who are experts at detecting errors
- Perform a sample check of the data entered by our team
- Always deploy trained workforce for a project; focus on improving data entry operators’ skills
- Reward data entry operators who achieve more than 99% accuracy
- Focus on detecting the root cause of errors; if integrity of the source data has been compromised, for instance, it is nearly impossible to achieve quality output without fixing the root cause
- Strict ‘No’ to unrealistic timelines; speed is important yes, and we take pride in our shorter Turn Around Time but we do not promise unrealistic timelines at the expense of risking quality
- Use the latest versions of ICR (Intelligent Character Recognition) and OCR (Optical Character Recognition) software; these help reduce translation errors and also help in automatically reading/extracting some data fields
- Keep the total workload manageable for each data entry operator; we also educate them on how incorrect data can affect our clients’ business and why it is extremely important to ensure accuracy
- Data profiling for analyzing the output generated by overseas team of data entry operators; analysis is done for completeness, consistency, accuracy and uniqueness; we also use powerful data entry accuracy standards such as geo-coding, data monitoring, linking, etc. along with data profiling for many projects
- Ensure a healthy and positive work environment for our data entry operators overseas and executives
For one stop solution to all your data entry requirements, look no further than DP Tech Group for top notch quality. If you have some specific data entry quality concerns in mind, please call us at 630-372-0100 and we will explain how we will take care of any potential problems that you wish to avoid.